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QUESTIONS

FREQUENTLY ASKED

Frequently Asked Questions

What if I lost my Post Office Key?

Please read our Post Office Key Agreement below:

HSTA Post Office Key Agreement

Mail Boxes & Keys

Mail is delivered Monday thru Saturday to the post office boxes located in the office suite next to the Dry Creek Mercantile. In order to receive a new or replacement set of keys to your Mail Box, you’ll need to follow these instructions.

  1. During normal office hours visit the HSTA Office with proof of residency (ID Drivers License,  a purchase warranty deed or a copy of your renters lease agreement).
  2. A $30.00 non-refundable fee is due with the completed form.
  3. Once the HSTA office receives the completed form and fee, please allow 24 – 48 hours for installation. The keys to access your Mail Box will then be available for pick up in the HSTA office during normal office hours.

Community Access Cards

Hidden Springs has 2 pools, 1 clubhouse and 1 fitness room which can only be accessed with a uniquely assigned Community Access Card.

To Obtain a Community Access Card:

  1. During normal office hours visit the HSTA Office with proof of residency (ID Drivers License,  a purchase warranty deed or a copy of your renters lease agreement).
  2.  Cards or Fobs may be purchased for $30.00.
  3. If your Card/Fob is lost or stolen, please notify the HSTA Office immediately (208-229-2323 Press 1) otherwise residents remain responsible for any damages associated with the Card/Fob.
  4. A replacement card or fob is $30.00.
  5. Homeowners must be in good account standings to have access to the amenities. 

Please note that Community Access Card privileges may be suspended by the HSTA for a variety of infractions.

 

What if I lost my community access card?

Stop by the Town Association Office during normal business hours for a replacement card. There is a $25.00 fee for lost cards.

What are the founding principals for Hidden Springs?

Please review our HSTA founding documents HERE

Where do I find CC&R?s and the Bylaws?

Please review our HSTA CC&R’s & ByLaw documents HERE

If I want to rent the barn or clubhouse, who do I contact?

Refer to Barn and Clubhouse Information on the website and/or contact HSTA offices for more information HERE

Can someone rent the clubhouse or barn if they don't live here?

No. However a resident can sponsor a non-resident’s event. The resident is ultimately responsible through the contract, fees and associated damage/cleaning deposit agreement that is run through the HOA account.

Will shares be offered at the farm again as we have done in the past?

At this time, the Farm is powered by community volunteers! Share the Work, Share the Harvest! Join in the fun Monday evenings from 6:00 – 8:00 pm.

Are copies of previous town association meetings available?

Please view our archived meetings minutes HERE

Will the Town Association meetings & agenda be posted?

Yes – Please view all meetings and events HERE

How do I adopt an orchard tree?

Please review the Orchard page information HERE

Should I let my kids run through the sprinklers at the park when the water is on?

It is not recommended as HSTA uses a grey water system.

Can I post my business listing?

Yes – Please contact the HSTA office HERE

What is "reclaimed water"? I see the signs at the base of the trees along Hidden Springs Drive.

Reclaimed water is the recycled wastewater from the Hidden Springs Sewer which as been treated to remove solids and certain impurities and then discharged to irrigate the common areas. Not intended for consumption. Learn More HERE

Is the Elementary School public?

Yes it is – it is part of the Boise Schools System

Why does Hidden Springs Idaho have a Mailboxes vs. Mailroom?

Hidden Springs has a wonderful amenity called the Hidden Springs Idaho Mailroom in the Dry Creek Mercantile building. The Mailroom is open daily 7am to 10pm. The vision of the developers was not to have any mailboxes in front of each home, but instead to have a place where residents could pick up their mail and see their neighbors.

When is our trash and recycling day?

Hidden Springs trash pick up is on Friday each week. If there is a holiday, pick up is delayed by a day. Trash carts can be left in front of your home or on the alley behind your home, depending on your location. Hidden Springs has now gone to a single recycling cart which is picked up every other Friday. For additional information on recycling pick up dates and information, please visit Allied Waste website at www.alliedwasteidaho.com or call them at 208-345-1265

What landscape maintenance am I responsible for at my home?

Per Hidden Springs CC&R sections 6.3 and 6.4 require all properties within Hidden Springs to be sufficiently irrigated, fertilized, and maintained. Remove weeds from all areas of your property including those small sections of landscaping in alleyways and side yards. Prune and/or trim trees and shrubs including those in the street strips adjacent to your home. For optimal tree growth, remove water sprouts and/or shoots from the ground around the tree or on the trunk. Violation letters will be issued to homeowners who are not in compliance. Let’s all work together to keep our neighborhood looking its best!

My community access card isn't working and I want to go to the pool(s) What do I do?

You may just need a replacement card or, you or a family member may have accidentally picked up the wrong card which has been deactivated or, your card may have been deactivated due to a delinquent HOA account. Have you moved recently (includes renters)? Cards are deactivated upon notification of ownership or rental change. Upon proof of residency, we will re-activate your card. Please visit the Town Office so we can work with you to resolve the problem and have you enjoying the pool(s)!